Routing Before Delivery

Routing Before Delivery A workflow diagram generated by Archify. 01 / Additional receiver 02 / Primary flow 03 / Conditional path On-call receiver · configured integration · Additional receiver On-call receiver configured integration Alert labels · severity · team · Primary flow Alert labels severity · team critical? · continue: true · Primary flow critical? continue: true Match team · sre · app · database · security · Primary flow Match team sre · app · database · security Team receiver · before notification · Primary flow Team receiver before notification Default receiver · no child route matched · Conditional path Default receiver no child route matched yes continue no child match match Legend Routing / tool Decision / validation Alert Receiver / service

Fan-out

  • • Critical + known team reaches two receivers
  • • Selection precedes delivery; no phone-to-team loop

Fallback

  • • Critical-only matches on-call, not default
  • • Empty example receivers send nothing