Configured OnCall Routing

Configured OnCall Routing An architecture diagram generated by Archify. Alert Received · via an Integration · Architecture component Alert Received via an Integration Integration Type? · which source sent it · Architecture component Integration Type? which source sent it Folder? · Grafana alert folder · Architecture component Folder? Grafana alert folder Labels? · Alertmanager labels · Architecture component · routing_regex Labels? Alertmanager labels routing_regex Namespace? · CloudWatch namespace · Architecture component Namespace? CloudWatch namespace Low Priority Chain · low-priority alerts · Architecture component Low Priority Chain low-priority alerts Critical Chain · critical-chain · Architecture component · position 0 Critical Chain critical-chain position 0 Default Chain · fallback chain · Architecture component Default Chain fallback chain Infra Chain · infra-chain · Architecture component · position 1 Infra Chain infra-chain position 1 DBA Chain · database team · Architecture component DBA Chain database team Alertmanager Grafana CloudWatch severity=critical default team=infra Staging Production AWS/EKS AWS/RDS

Actual API contract

  • • Use integration_id, escalation_chain_id and routing fields
  • • Slack channel is nested under slack.channel_id with enabled
  • • A regex over message text can match unintended content