Alert Processing Flow

Alert Processing Flow A sequence diagram generated by Archify. Alert received Related alerts grouped HTTP receipt response Evaluate routing rules Select escalation chain Query current on-call responder Responder info Send notification Evaluate next configured target After wait time elapsed Configured responder Escalation notification Responder acknowledges Receive · route First notification No response → escalation Acknowledge · local state Alert Source · Alertmanager · Grafana etc. · Sequence participant Alert Source Alertmanager · Grafana etc. OnCall · Alert Engine · Sequence participant OnCall Alert Engine Route · routing rules · Sequence participant Route routing rules Escalation Chain · escalation policy · Sequence participant Escalation Chain escalation policy Schedule · on-call schedule · Sequence participant Schedule on-call schedule Notification · Slack · mobile · phone · Sequence participant Notification Slack · mobile · phone Legend request return default message

Different acknowledgments

  • • HTTP receipt is separate from human acknowledgment
  • • Source rules and OnCall incident states have separate lifecycles